1) Select your issue
CHOOSE ISSUE ...
Cancel my order
Return my order
Returned Part – No Refund Yet
Change my shipping address
Where is my tracking number?
Order not received yet
Missing item
Damaged item — need replacement
Damaged item — want refund
Wrong part received
Need copy of order details
Shipping delay
Looking for a part
Never got a response
Other
Instant Answer
I still need help with this issue
2) Send Extra Support Request During Business Hours ONLY
Order Number
(required)
Name
(required)
Email
(required)
Appliance Model # (optional)
Describe your issue
(required)
Attach up to 4 photos (optional):
SUBMIT DURING BUSINESS HOURS ONLY (M-F 9AM - 4PM)
Our sales support team replies during business hours ONLY. Thank you.