Read authentic PartsDiscount.com reviews from verified customers. See why customers choose our official review platform over Trustpilot, BBB, and Google Reviews.
We noticed we were being mis-represented by companies like BBB and Trustpilot. We have Never given them permission to represent our company and have sent letters to them to stop immediately. They are sneaky paid sites that make you sign up and pay a fee if you want to reply to a review. Thats why we started our OFFICIAL reviews that show authentic feedback about our appliance parts, customer service, and shipping experience - helping you make informed purchasing decisions. Google reviews is the ONLY 3rd party we have given permission to track customer reviews and as of this date over 3,270 have submitted reviews and we have an average 4.7 rating and are a Top Quality Store.
We respect all feedback platforms to a point, but not when they dont have a businesses permission — but it’s important to know: The Better Business Bureau (BBB) is not a government agency. They are a private company that offers paid memberships and ratings to businesses, similar to other review websites. We are not part of the BBB and they do NOT represent our company in anyway shape or form. Thank you.
| Platform | Who Owns It | Free? | Can You Reply Without Paying? | Who Sees Mostly Negative Reviews? |
|---|---|---|---|---|
| Trustpilot | Private, Denmark | No | No | Mostly businesses not paying |
| BBB | Private, not govt. | No | No | Yes, typically unresolved claims |
| Google Reviews | Free, but uncontrolled | Yes | No | Mixed; no official moderation |
| PartsDiscount.com | You & your verified customers | Yes | Yes | Real feedback, both good & bad |
Real feedback from verified customers who trust PartsDiscount.com for their automotive needs
Customers report a satisfying experience with PartsDiscount.com. Buyers raved about the selection, quality, price, ease of use, customer service, and speed of delivery. However, a small group of customers... More
Experience the quality and service that earned us a 4.7-star rating
Shop Now at PartsDiscount.comFound the best price online for 12001541 dryer drum roller kit. Fast shipping and exactly what I needed.
May 5th 2024Thank you BT! We're glad you found exactly what you needed at the best price. Fast shipping is one of our top priorities.
12001541 dryer drum roller kit was perfect for my Maytag repair. Quality parts at great prices.
May 5th 2024Hi Georgey! Thanks for choosing us for your Maytag repair. We're happy the drum roller kit worked perfectly for you!
MAW8000AWW Maytag Washer Water Drain Pump replacement worked perfectly. Professional quality part.
Mar 14th 2024Excellent Chad! Professional quality is what we strive for with every part. Thanks for the feedback on your Maytag washer repair.
MH11700SSO Whirlpool Microwave Grease Filter was exactly what I needed. Great appliance parts site!
May 2nd 2024Thank you TJ! We appreciate your kind words. Finding the exact part you need is what we're all about.
8577274 Dryer Thermostat and 3392519 Dryer Thermal Fuse - dryer working again! Fast service.
May 4th 2025Wonderful news Tonia! Nothing makes us happier than hearing your dryer is working again. Thanks for trusting us with your repair.
8577274 Dryer Thermostat and 3392519 Dryer Thermal Fuse - Best deal price on these parts!
May 4th 2025Thanks John! We work hard to offer the best prices on quality appliance parts. Appreciate you choosing PartsDiscount.com!