Appliance Repair Help & FAQs

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This FAQ is provided for informational purposes only and should not replace professional appliance repair advice.

General Appliance Parts & Identification

How do I find my appliance model number?
Look for a metal tag or sticker on your appliance. For refrigerators, check inside the fresh food compartment on the side wall. For washers/dryers, look inside the door or on the back panel. For dishwashers, check the door frame or inside edge of the door. The model number typically starts with letters followed by numbers.
What's the difference between OEM and aftermarket parts?
OEM (Original Equipment Manufacturer) parts are made by the original manufacturer to exact specifications. Aftermarket parts are made by third-party manufacturers and may vary slightly in design while maintaining the same function. OEM parts typically cost more but guarantee exact fit and performance. PartsDiscount.com offers both OEM and quality aftermarket parts at the best prices online with FREE shipping.
How do I know if a part will fit my appliance?
Always match the complete model number of your appliance with the part compatibility list. Check the part number if available, and verify physical dimensions. When in doubt, contact customer service with your model number for confirmation.
What information do I need to order the right part?
You need your complete appliance model number (not just the brand), the part description or part number if known, and the serial number for newer appliances. Having the manufacture date can also help ensure compatibility. At PartsDiscount.com, our experts provide FREE technical support to help verify part compatibility.
Can I use a part from a different brand on my appliance?
Some parts are universal (like certain belts, hoses, and filters), while others are brand-specific. Always verify compatibility through part number cross-reference or manufacturer specifications before ordering.
How do I know if my appliance is worth repairing?
Generally, if the repair cost is less than 50% of a new appliance's price and your appliance is less than 10 years old, repair is worthwhile. Consider the appliance's overall condition and energy efficiency.
What are the most commonly replaced appliance parts?
The most frequently replaced parts include water filters, door seals/gaskets, heating elements, drive belts, pumps, thermostats, and control boards. These parts typically wear out with normal use over time.
How can I extend the life of my appliance parts?
Regular cleaning, proper usage according to manufacturer guidelines, prompt repair of minor issues, and scheduled maintenance significantly extend part life. Avoid overloading appliances and use appropriate detergents and cleaners.

Refrigerator FAQs

Why is my refrigerator not cooling properly?
Common causes include dirty condenser coils (clean every 6 months), blocked air vents, faulty door seals, or temperature settings. Check that vents aren't blocked by food items and ensure door seals are tight.
How often should I replace my refrigerator water filter?
Replace every 6 months or after filtering 200-300 gallons of water. Signs you need replacement include slow water flow, bad taste/odor, or the filter indicator light. Find genuine replacement filters at PartsDiscount.com with FREE shipping and best prices online.
Why is my ice maker not working?
Check the ON/OFF switch, water supply connection, water filter (replace if clogged), and ensure freezer temperature is below 10°F. The fill cup should align properly under the water fill valve.
What causes frost buildup in my freezer?
Usually caused by warm, humid air entering through damaged door seals, frequent door opening, or leaving the door ajar. Check and replace worn door gaskets.
How do I know if my refrigerator compressor is failing?
Signs include loud noises, refrigerator not cooling, frequent cycling, or the compressor feeling extremely hot. A failing compressor often requires professional replacement.
Why does my refrigerator make loud noises?
Normal sounds include humming (compressor), clicking (defrost timer), and gurgling (refrigerant). Loud rattling may indicate loose components or worn fan motors that need replacement.
How do I replace a refrigerator door seal?
Remove the old gasket by pulling it from the retainer groove, clean the channel thoroughly, then press the new seal firmly into place starting from the corners.
What temperature should my refrigerator be set to?
Set refrigerator to 37-40°F and freezer to 0-5°F for optimal food safety and energy efficiency. Use a refrigerator thermometer to verify accuracy.
Why is there water leaking from my refrigerator?
Common causes include clogged defrost drain, damaged water line connections, cracked drain pan, or worn door seals allowing humidity buildup.
How long should a refrigerator last?
Most refrigerators last 12-15 years with proper maintenance. Consider replacement if repair costs exceed 50% of a new unit's price or if it's over 10 years old.
Why won't my refrigerator dispenser work?
Check water filter, water line connections, dispenser switch, and control board. Frozen water lines or faulty dispenser actuator are common causes.
What causes my refrigerator to run constantly?
Dirty coils, warm room temperature, frequent door opening, faulty thermostat, or low refrigerant can cause continuous running. Clean coils first.

Washing Machine FAQs

Why won't my washer spin or agitate?
Check for unbalanced loads, faulty lid switch, worn drive belt, or bad transmission. Start by redistributing clothes evenly and ensuring the lid closes properly.
How often should I replace washer hoses?
Every 3-5 years as preventive maintenance. Replace immediately if you see bulges, cracks, or signs of wear. Use stainless steel braided hoses for better durability.
Why does my washing machine shake violently?
Usually caused by unbalanced loads, unlevel machine, or worn suspension components. Level the machine and ensure it's on a solid, stable surface.
What causes my washer to not drain water?
Check for clogged drain hose, lint buildup in pump filter, or failed drain pump. Remove any visible clogs and clean the pump filter regularly.
Why won't my washer fill with water?
Verify water supply valves are open, check inlet hoses for kinks, clean inlet valve screens, or replace faulty water inlet valves.
How do I know if my washer belt is broken?
Signs include the drum not turning during wash cycle, burning smell, or visible belt damage. The agitator or drum will move freely by hand if the belt is broken. Find quality replacement belts at PartsDiscount.com with FREE shipping and best prices online.
What's the average lifespan of a washing machine?
Top-load washers typically last 10-14 years, while front-load washers last 8-12 years. Proper maintenance can extend this significantly.
Why does my washer leave clothes soaking wet?
Usually indicates a broken drive belt, faulty lid switch, clogged pump, or unbalanced load preventing proper spin cycle operation.
How do I clean my washing machine?
Run an empty hot water cycle with 2 cups white vinegar monthly. Clean door seals, dispensers, and lint filter regularly to prevent odors and buildup.
What causes error codes on my washer?
Error codes indicate specific problems like unbalanced loads (UE), lid issues (LE), or drain problems (OE). Consult your manual for specific code meanings and solutions.
Why does my front-load washer smell musty?
Moisture trapped in door seals and drum creates mold. Leave door open after cycles, clean seals monthly, and run cleaning cycles with washer cleaner.
What causes my washer to overflow?
Faulty water level switch, stuck water inlet valve, or incorrect load size setting can cause overflow. Check water level controls and inlet valve operation.

Dryer FAQs

Why does my dryer take so long to dry clothes?
Most commonly caused by clogged lint screen, blocked exhaust vent, or faulty heating element. Clean lint screen after every load and check exterior vent for blockages.
How can I fix a squeaky or noisy dryer?
Squeaking usually indicates worn drum rollers, idler pulley, or drive belt. Grinding sounds may indicate worn drum bearings that need replacement.
Why won't my dryer heat up?
Check the lint screen, exhaust vent, thermal fuse, heating element, and gas supply (for gas dryers). A blown thermal fuse is the most common cause. Get genuine dryer parts at PartsDiscount.com with FREE shipping and guaranteed fit.
How often should I clean my dryer vent?
Clean the entire vent system annually, or more frequently with heavy use. Signs you need cleaning include longer drying times and clothes feeling very hot after cycles.
What causes my dryer to stop mid-cycle?
Usually indicates overheating due to restricted airflow, blown thermal fuse, or faulty door switch. Check lint buildup and ensure proper ventilation.
Why won't my dryer drum turn?
Most likely a broken drive belt. Other causes include seized drum rollers, worn idler pulley, or motor issues. Check if the drum moves freely by hand.
How do I know if my dryer belt is broken?
The drum will turn freely by hand with no resistance, and you may hear the motor running but drum not turning during operation.
What's the difference between gas and electric dryer repairs?
Gas dryers have igniters and gas valves that can fail, while electric dryers have heating elements and thermostats. Both share common issues like belts and motors.
Why do my clothes come out wrinkled?
Usually caused by overloading, over-drying, or leaving clothes in the drum too long after cycle ends. Use proper load sizes and remove clothes promptly.
How long should a dryer last?
Most dryers last 10-13 years with proper maintenance. Regular vent cleaning and lint removal significantly extend lifespan and improve efficiency.
Why does my gas dryer not ignite?
Usually a weak igniter that glows but doesn't generate enough heat. Other causes include faulty gas valve, clogged gas ports, or gas supply issues.
What causes clothes to come out with burn marks?
Overheating due to restricted airflow, faulty thermostat, or damaged heating element. Check venting and replace faulty temperature controls.

Dishwasher FAQs

Why isn't my dishwasher cleaning dishes properly?
Check for clogged spray arms, dirty filter, incorrect loading, wrong detergent, or hard water buildup. Clean spray arm holes with a toothpick if blocked.
Why won't my dishwasher drain?
Most common causes include clogged filter, blocked garbage disposal, kinked drain hose, or failed drain pump. Clean the filter and check disposal first.
What causes white spots on my dishes?
Hard water mineral deposits cause white spots. Use rinse aid, adjust water temperature to 120°F, and consider a water softener for very hard water.
Why is my dishwasher leaking water?
Check door seals, spray arm connections, hose clamps, and water pump seals. Over-sudsing from wrong detergent can also cause leaks.
How often should I clean my dishwasher filter?
Clean the bottom filter monthly by removing and rinsing under hot water. A clogged filter reduces cleaning performance and can damage the pump.
Why won't my dishwasher start?
Check power supply, door latch, control lock, and water supply. Ensure the door is completely closed and latched securely.
What causes my dishwasher to smell bad?
Food debris in filter, spray arms, or door seals creates odors. Clean filter monthly and run an empty cycle with dishwasher cleaner or white vinegar.
Why are my dishes still wet after the cycle?
Check rinse aid dispenser, water temperature (should be 120°F), and heating element. Some dishwashers require rinse aid for proper drying.
How do I replace dishwasher spray arms?
Most spray arms lift out or twist off. Clean holes with a toothpick, or replace if cracked. Ensure proper alignment when reinstalling.
What's the typical lifespan of a dishwasher?
Most dishwashers last 7-12 years. Regular cleaning and proper loading extend life. Consider replacement if repairs exceed half the cost of a new unit.
Why does my dishwasher leave food particles on dishes?
Clogged spray arms, dirty filter, incorrect water temperature, or worn wash pump motor can cause poor cleaning. Pre-rinse heavily soiled items.
What causes my dishwasher to be too loud?
Normal operation includes some noise, but grinding sounds indicate debris in pump or worn motor bearings. Remove any foreign objects from filter area.

Oven & Range FAQs

Why won't my oven heat up?
For electric ovens, check heating elements and temperature sensor. For gas ovens, check igniter, gas supply, and safety valve. A faulty igniter is most common.
Why is my oven temperature inaccurate?
Usually caused by faulty temperature sensor, thermostat, or control board. Use an oven thermometer to verify temperature and calibrate if possible.
What causes uneven cooking in my oven?
Check for blocked vents, faulty heating elements, worn door seals, or improper rack positioning. Convection fans may also need cleaning or replacement.
Why won't my gas oven ignite?
Most commonly a weak or faulty igniter. Other causes include clogged gas ports, faulty gas valve, or gas supply issues. Igniters glow but may not generate enough heat.
How do I know if my oven heating element is bad?
Look for visible damage like cracks, blisters, or dark spots. A bad element may glow unevenly or not at all. Test for continuity with a multimeter.
Why does my oven door not close properly?
Check door hinges, springs, and alignment. Worn hinges or springs can cause improper sealing, leading to heat loss and cooking problems.
What causes my oven to smoke during cooking?
Usually food spills burning on heating elements or oven bottom. Clean thoroughly and check that elements aren't damaged or touching oven walls.
Why won't my electric range burner heat up?
Check the burner element, socket connection, and infinite switch. Burner elements can burn out and need replacement. Ensure proper seating in socket.
How often should I replace oven door seals?
Replace when cracked, torn, or no longer creating a tight seal. Good seals are crucial for proper temperature control and energy efficiency.
What's the average lifespan of an oven?
Gas ranges typically last 15-17 years, electric ranges 13-15 years. Proper cleaning and maintenance significantly extend appliance life.
Why does my oven take too long to preheat?
Weak heating elements, faulty temperature sensor, or poor door seal can cause slow preheating. Check elements for proper glow and door seal integrity.
What causes my range top burners to click continuously?
Usually moisture or debris around the igniter. Clean burner caps and igniter area thoroughly. Faulty spark modules may also cause continuous clicking.

Microwave FAQs

Why isn't my microwave heating food?
Most likely a failed magnetron, which generates microwaves. Other causes include faulty door switches, high voltage diode, or transformer. Professional diagnosis recommended.
Why does my microwave spark or arc?
Remove any metal objects. Check for damaged waveguide cover, worn interior paint, or food debris. Replace waveguide cover if damaged.
Why won't my microwave turntable rotate?
Check for obstructions under the plate, ensure proper alignment on center ring, or replace faulty turntable motor if it won't turn.
What causes loud noises in my microwave?
Grinding sounds may indicate worn turntable motor or stirrer assembly. Loud humming could indicate magnetron issues requiring professional service.
Why won't my microwave start when I press start?
Check that door is completely closed, door switches are functioning, and control panel isn't locked. Door switch failure is common in older units.
How often should I replace microwave filters?
Grease filters should be cleaned monthly and replaced when damaged. Charcoal filters (over-range models) should be replaced every 6-12 months.
Why does my microwave run but not heat?
Usually indicates magnetron failure, high voltage diode problems, or faulty door switches. This typically requires professional repair or replacement.
What's the typical lifespan of a microwave?
Most microwaves last 7-10 years with regular use. Built-in models may last longer than countertop units due to better construction.
Why does my microwave display show error codes?
Error codes indicate specific faults like door sensor issues, overheating, or control problems. Consult your manual for specific code meanings.
Is it safe to repair microwaves myself?
Microwave repair involves high voltage components and radiation risks. Most repairs should be left to qualified technicians for safety reasons.

Garbage Disposal FAQs

Why won't my garbage disposal turn on?
Check the reset button on the bottom of the unit, circuit breaker, and electrical connections. Press reset firmly and ensure power is reaching the unit.
What causes my garbage disposal to jam?
Hard objects, fibrous foods, or grease buildup can cause jams. Never put bones, fruit pits, or non-food items down the disposal.
Why does my garbage disposal smell bad?
Food particles trapped in the unit create odors. Clean with ice cubes and rock salt, or grind citrus peels. Regular cleaning prevents buildup.
How do I fix a leaking garbage disposal?
Check mounting assembly, drain connections, and bottom seals. Tighten connections or replace worn gaskets. Major leaks may require professional replacement.
What should never go in a garbage disposal?
Avoid grease, bones, fibrous vegetables (celery, corn husks), coffee grounds, eggshells, and non-food items. These can damage blades or clog drains.
How do I unjam my garbage disposal safely?
Turn off power, use the hex key (allen wrench) on the bottom to manually turn the motor, or use disposal tongs to remove visible obstructions.
Why does my disposal make grinding noises?
Normal operation creates grinding sounds. Unusual metallic noises may indicate damaged blades or foreign objects that need removal.
How long should a garbage disposal last?
Most garbage disposals last 8-15 years depending on usage and maintenance. Higher horsepower units with better construction typically last longer.
What size garbage disposal do I need?
1/3 HP for light use (1-2 people), 1/2 HP for average use (3-4 people), 3/4-1 HP for heavy use (5+ people) or frequent cooking.
Why does my disposal drain slowly?
Usually indicates clogged drain pipes beyond the disposal. Run cold water while operating and avoid putting grease down the drain.

Installation & Maintenance FAQs

Can I install appliance parts myself?
Many parts can be DIY replaced with basic tools and following safety procedures. Complex electrical or gas work should be left to professionals.
What tools do I need for basic appliance repair?
Basic toolkit includes screwdrivers, pliers, adjustable wrench, multimeter, flashlight, and appliance-specific tools like nut drivers.
How often should I perform appliance maintenance?
Monthly cleaning, quarterly inspections, and annual professional maintenance help prevent major repairs and extend appliance life.
What safety precautions should I take during appliance repair?
Always disconnect power, turn off gas if applicable, wear safety glasses, and follow manufacturer instructions carefully.
When should I call a professional instead of DIY?
Call professionals for gas line work, complex electrical repairs, warranty work, or if you're uncomfortable with any aspect of the repair.
How do I dispose of old appliance parts?
Many parts can be recycled. Refrigerant-containing parts require professional disposal. Check local recycling programs for metal parts.
What's the average cost savings of DIY appliance repair?
DIY repairs typically save 50-75% compared to professional service calls, but factor in tool costs and your time value. Save even more with quality parts from PartsDiscount.com - FREE shipping and best prices online!
How do I test electrical components safely?
Always disconnect power first. Use a multimeter to test for continuity and voltage. Never work on live circuits without proper training.
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